Privacy Policy

Privacy notice

This notice covers this static website and our public social media profiles. The website has no analytics, advertising trackers, contact forms, newsletters, or embedded social media content. We will update this notice before adding any such feature.

1. Controller

Marcus Ferl
NovaRelay
Taunusstr. 8
55411 Bingen am Rhein
Germany
Email: info@novarelay.eu

2. Hosting and server logs

The website is hosted by STRATO GmbH, Otto-Ostrowski-Straße 7, 10249 Berlin, Germany. When you access the website, technically necessary log data may be processed. This can include an IP address or anonymised IP address, date and time, requested file or URL, transferred data volume, referrer URL, browser, operating system and access status.

Processing is based on Article 6(1)(f) GDPR. Our legitimate interest is the secure, stable and technically reliable operation of the website. Log data is retained only for as long as necessary for operations and security; the specific period depends on the host's product and security settings. More information is available in STRATO's privacy information.

3. Contact by email

If you contact us by email, we process the information you provide, including your email address, name, message and technical metadata, in order to respond. Article 6(1)(b) GDPR applies to contractual or pre-contractual enquiries. Otherwise, processing is based on Article 6(1)(f) GDPR and our legitimate interest in handling enquiries, corrections and feedback. Data is deleted after the enquiry has been resolved unless legal retention duties or another legitimate reason require continued storage.

4. Social media profiles

NovaRelay operates the public TikTok profile @novarelay.animals and the Instagram profile @novarelay.daily. If you comment, send a message or otherwise interact with a profile, we may process your public profile name, publicly visible profile information, the content of your interaction and its time. This is done for public communication, moderation, responding to messages and handling editorial corrections under Article 6(1)(f) GDPR. Article 6(1)(b) GDPR may additionally apply to contractual enquiries.

TikTok and Instagram process further information under their own responsibility, including according to their own retention and international transfer rules. See TikTok's Privacy Policy and Meta's Privacy Policy for details.

5. Cookies, analytics and external content

The static NovaRelay pages do not set their own cookies and do not use analytics, advertising or profiling services. No social-media feeds, videos, fonts or other third-party resources are embedded. External websites are contacted only when you actively select a link.

6. Recipients

Personal data is disclosed only where necessary for the purposes described above. Recipients may include the hosting provider, email provider and technical service providers acting under instructions or as independent controllers. We do not sell personal data.

7. Retention

We retain personal data only while the relevant purpose continues or where statutory retention duties apply. Data is then deleted or anonymised. Information held by TikTok and Instagram is additionally subject to those platforms' retention rules.

8. Your rights

Subject to the GDPR's conditions, you have the right to:

• access under Article 15 GDPR,
• rectification under Article 16 GDPR,
• erasure under Article 17 GDPR,
• restriction under Article 18 GDPR,
• data portability under Article 20 GDPR, and
• object under Article 21 GDPR.

You may withdraw consent at any time with future effect. To exercise your rights, email info@novarelay.eu.

9. Right to object

Where processing is based on legitimate interests under Article 6(1)(f) GDPR, you may object at any time for reasons arising from your particular situation. We will stop the relevant processing unless compelling legitimate grounds or legal claims require it to continue.

10. Right to complain

You may lodge a complaint with a data-protection supervisory authority. The authority responsible for the operator is:

The State Commissioner for Data Protection and Freedom of Information of Rhineland-Palatinate
Hintere Bleiche 34
55116 Mainz
Germany
www.datenschutz.rlp.de

11. No automated decisions

The website does not use automated decision-making or profiling within the meaning of Article 22 GDPR. Email enquiries are not automatically used to evaluate individuals.

12. Changes

We update this notice when the law, hosting, website features or services change. The version published on this page is the applicable version.